UTILITY BILLING & RECOVERY

Every meter.
Every charge.
Accounted for.

Turn utility complexity into confident recovery. Connect your properties, consumption and billing in one controlled platform.

Built for the people behind your portfolio.
Modern commercial building with glass façades and landscaped surroundings
A CLEARER VIEW OF YOUR PORTFOLIO
FROM METER TO MONEYEvidence behind every charge.
Commercial property · illustrative photography
ONE PLATFORM. EVERY CONNECTION.
Electricity
Water
Shared services
Connected finance

COMPLEXITY SHOULDN’T COST YOU

Close the gaps
in utility recovery.

A missing reading. An outdated tariff. A tenant change that never reaches billing.

Small disconnects create disputes, rework and recoverable costs that slip through the cracks. Let’sCue brings the whole operation together, so your team can explain the bill as confidently as it produces it.

See the connected workflow

THE PLATFORM

A complex portfolio.
A clear operating picture.

Everything your billing team needs, from the first meter reading to the final invoice.

Portfolio & occupancy01

Your portfolio, connected.

Bring buildings, areas, tenants, leases and occupancy history into one clear operational picture.

Meters & consumption02

Every reading has a place.

Connect electricity and water meters, telemetry and manual readings to the right area and billing period.

Tariffs & services03

Complex rates. Clear charges.

Apply flat and time-of-use tariffs, seasonal rates, public holidays and configured service charges.

Billing & analysis04

Control before you commit.

Compare periods, inspect individual charges, investigate exceptions and approve what is ready to bill.

Invoices & credit notes05

A bill you can stand behind.

Create branded utility slips, controlled invoice batches and credit notes with supporting evidence.

Connected finance06

Ready for your finance team.

Send approved bills to Xero as sales invoices, with the supporting utility slip attached.

THE METER-TO-MONEY WORKFLOW

One connected journey.
No missing context.

From the physical portfolio to the financial outcome, every step informs the next.

Give every charge the right context.

Connect buildings, areas, tenants, occupancies and services. A clear portfolio structure keeps responsibility attached to the right account.

  • Buildings & areas
  • Tenants & leases
  • Service responsibilities

CONTROL BEFORE ISSUE

Don’t just send the bill.
Stand behind it.

Give your team the context to investigate, the tools to correct, and the control to approve.

  • Understand what changed

    Compare periods by cost, consumption and unit rate.

  • Keep the evidence together

    Retain notes, attachments and meter-level detail.

  • Approve with context

    Select eligible charges and resolve exceptions before issue.

Let’sCueWORKFLOW ILLUSTRATION
PRE-ISSUE REVIEW

One charge.
The full picture.

01 ConsumptionMeter-level detail
02 TariffRate & period context
03 InvestigationNotes & evidence
04 ApprovalOperator decision
Ready for the next action.

Clear evidence. Controlled issue.

Let’sCueApproved billing
XeroConnected finance
Sales invoiceUtility slip attached

THE LAST MILE, CONNECTED

From approved bill
to finance-ready.

Produce branded utility slips and tax invoices, deliver approved batches, and send bills to Xero with the supporting documents attached.

Talk through your finance workflow

BUILT AROUND YOUR WORLD

For portfolios where
every recovery matters.

Commercial, retail, industrial or mixed-use. Built for tenant-level electricity, water and shared-service recovery.

Property owners
& funds

Connect the operational detail to the financial outcome across your property portfolio.

Discuss your portfolio

Property & facilities
managers

Keep buildings, occupancies, readings and billing teams working from the same picture.

Simplify your billing cycle

Utility recovery
specialists

Investigate complex charges and deliver a defensible recovery with the evidence behind it.

Explore recovery controls

A LITTLE MORE CLARITY

Good questions.
Clear answers.

Have a portfolio-specific question?

Talk to the team
What types of portfolios is LetsCue built for?

LetsCue is designed for commercial, retail, industrial and mixed-use portfolios with tenant-level electricity, water or shared-service recovery. It supports property owners, funds, property and facilities managers, and utility recovery specialists.

Can we use our existing meters and readings?

LetsCue supports manual readings and telemetry, including Digital Twin connectivity. During discovery, we map your existing meter sources, data availability and integration requirements before agreeing the rollout.

How does LetsCue handle complex tariffs?

The platform supports flat and time-of-use tariffs, seasonal rate logic, public holidays and configured charges. We map your applicable tariffs and service rules during setup and validate them against the first billing cycle.

What happens when a bill needs correcting?

Operators can investigate a charge, retain notes and supporting attachments, and apply controlled alterations. Credit-note governance supports decisions about whether affected charges should be rebilled or withdrawn.

Does LetsCue connect to Xero?

Yes. Approved bills can be sent to Xero as sales invoices with the supporting utility slip attached. The initial engagement includes mapping your finance configuration and the required invoice workflow.

How do we get started?

Start with one building. We map its portfolio structure, meter sources, tariffs, billing controls and finance integration. Then we establish a baseline and validate the first live cycle before planning a wider rollout.

START WITH ONE BUILDING

Let’s put your recovery
in a clearer light.

Map your meters, tariffs and billing workflow. Establish a baseline. Prove the first cycle, then grow with confidence.

Book a portfolio walkthrough

Email the team at info@letscreate.global